Privacy Policy and Consent to Communication
Effective Date: 01-01-2026
At Procaremedgroup, along with our affiliates (“Procaremedgroup”, “we”, “us”), we prioritize your privacy and are dedicated to protecting the information you share with us. This Privacy Policy outlines how we handle the Personal Information collected through our website, applications, and services (referred to collectively as “Services”).
1. Information We Collect
1.1 Information You Provide to Us
When you create an account, use our Services, or communicate with us, we collect:
Account Information:
Your name, email address, phone number, and mailing address.
Communication Information:
When you contact us, we collect your name, contact details, the content of your messages, and any attachments you send.
Social Media Information:
If you interact with our social media accounts, we may collect your username, profile information, and the content of your interactions. Social media platforms may also provide us with aggregated data about user engagement.
1.2 Information We Collect Automatically
As you navigate and interact with our Services, we automatically collect:
Technical Information:
Browser/device data, IP addresses, usage patterns, and cookies to enhance your experience and improve our Services.
1.3 Information from Third Parties
We may receive information about you from:
Public Sources:
Publicly available databases and information.
Social Media Platforms:
Information you make available through social media platforms when you interact with us.
2. How We Use Your Information
We use your Personal Information for the following purposes:
2.1 To Provide and Improve Our Services
- Schedule and conduct appointments
- Provide customer support and respond to your inquiries
- Send service-related notifications and updates
- Improve and optimize our Services based on usage patterns
2.2 To Communicate with You
- Send appointment confirmations and reminders
- Deliver follow-up information
- Provide important updates about our Services
- Send marketing communications (with your consent)
- Respond to your questions and requests
2.3 For Business Operations
- Conduct research and analytics to improve our Services
- Detect, prevent, and address fraud and security issues
- Comply with legal obligations and enforce our agreements
- Protect the rights, property, and safety of Procaremedgroup, our users, and others
2.4 For Marketing (With Your Consent)
- Send promotional offers and information about new services
- Personalize your experience based on your interests
- Conduct surveys and collect feedback
3. How We Share Your Information
We do not sell your Personal Information, nor do we share your Personal Information with third parties for marketing purposes.
4. Your Privacy Rights
Depending on your location, you may have certain rights regarding your Personal Information.
4.1 Access and Portability
You have the right to access the Personal Information we hold about you and, in some cases, to receive a copy in a portable format.
4.2 Correction
You have the right to correct inaccurate or incomplete Personal Information.
4.3 Deletion
You have the right to request deletion of your Personal Information, subject to certain exceptions.
4.4 Restriction and Objection
You may have the right to restrict or object to certain processing of your Personal Information.
4.5 Withdraw Consent
Where we process your Personal Information based on your consent, you have the right to withdraw that consent at any time.
4.6 Opt-Out of Marketing
You can opt out of marketing emails by clicking the unsubscribe link in any marketing email.
You can opt out of SMS marketing messages by texting STOP to any message you receive from us.
4.7 Do Not Track
Some browsers have “Do Not Track” features. We currently do not respond to these signals.
To exercise any of these rights, please contact us at:
Email: info@procaremedgroup.com
Phone: (818) 835-9517
5. Data Security
We implement reasonable technical, administrative, and physical security measures designed to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction.
These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain your Personal Information for as long as necessary to:
- Provide our Services to you
- Fulfill the purposes described in this Privacy Policy
- Comply with legal obligations
- Resolve disputes and enforce our agreements
When we no longer need your Personal Information, we will securely delete or anonymize it.
7. Children’s Privacy
Our Services are not directed to children under 13 years of age. We do not knowingly collect Personal Information from children under 13.
8. Third-Party Links and Services
Our Services may contain links to third-party websites or services not operated by us.
9. International Data Transfers
Your Personal Information may be transferred to, processed, and stored in the United States and other countries where we or our service providers operate.
10. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know
- Right to Delete
- Right to Opt-Out of Sales
- Right to Non-Discrimination
To exercise these rights, contact us at:
Email: info@procaremedgroup.com
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes we will:
- Update the effective date
- Post the revised policy on our website
- Notify you if required by law
12. Contact Us
If you have any questions, please contact:
Procaremedgroup
Address: 18607 Ventura Blvd Ste #302 Tarzana CA 91356
Email: info@procaremedgroup.com
Phone: (818) 835-9517
Last Updated: 01-01-2026